Progress Update for Electricity Customers – November 7, 2018
In recent weeks, Nova Scotia Power representatives have presented at Town Council and, together with Town officials, have met with a number of customers to provide an update on actions that have been taken to improve electricity service reliability.
The Nova Scotia Utility and Review Board (UARB) has reviewed recent outages that affected the Town and determined that Nova Scotia Power’s response to the outages was timely and adequate, and reasonable steps are being taken to reduce the risk of future outages. The UARB Decision Letter on this matter can be viewed in full at uarb.novascotia.ca/fmi/webd/UARB15 (Search M08887, then select Other Documents).
Our priority remains delivering reliable service to our customers. Nova Scotia Power and the Town of Lunenburg are working closely to identify areas for reliability improvement and future investment. Nova Scotia Power has thoroughly inspected its own transmission equipment and the Town’s distribution equipment. Tree trimming has been completed along Nova Scotia Power’s transmission line that leads into Lunenburg. We are also jointly exploring opportunities to enhance reliability through additional tree trimming/cutting and equipment upgrades that would allow faster restoration.
As we enter the winter months, when the incidence of weather-related outages can increase across the province, customers are encouraged to report outages by contacting the Town of Lunenburg at 902-634-4410 or 902-527-0150. Restoration information will continue to be posted by the Town on explorelunenburg.ca, Facebook (@TownofLunenburgNS) and Twitter (@TownLunenburgNS).